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WebP in Email Newsletters: Compatibility Issues and the Right Fix

Updated March 2026 · 5 min read

Quick Answer Do not use WebP in email newsletters. Outlook desktop (all versions) does not support WebP, and it represents a substantial portion of business email opens. WebP images will appear as broken icons in Outlook and other non-supporting clients. Always use JPG for photos and PNG for logos in email HTML. To convert WebP images for email use, the WebP to JPG/PNG Converter Chrome extension handles it in one click.
📋 Table of Contents
📋 Table of Contents

Web browsers universally support WebP as of 2020, but email clients are a different environment entirely. Email HTML is rendered by a patchwork of different engines — some very modern, some from the era before WebP existed — and the most widely-used business email client (Outlook) has never supported WebP.

Convert WebP Images for Email Use

Convert to JPG or PNG before uploading to your email platform.

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Email Client WebP Support

Email Client WebP Support Safe Format
Gmail (web) Partial — Chrome engine renders it, but not universal JPG
Gmail (Android app) Inconsistent JPG
Gmail (iOS app) Usually not rendered JPG
Outlook desktop (all versions, Windows) No support (Word rendering engine) JPG or PNG
Outlook.com (web) Sometimes supported JPG
Outlook for Mac No support JPG or PNG
Apple Mail (macOS Ventura+) Renders WebP JPG (safe fallback)
Apple Mail (older macOS) No support JPG
iOS Mail app Usually no support JPG
Thunderbird Recent versions support it JPG (safe fallback)
Yahoo Mail (web) Partial support JPG
Corporate email (Lotus Notes, etc.) No support JPG or PNG
Outlook desktop is still dominant in business email. In many B2B email campaigns, Outlook desktop accounts for 20-40% of total opens. Any WebP image in your email appears as a broken icon in Outlook — a significant deliverability and reputation issue. There is no safe fallback mechanism available in email HTML for WebP.


Why Email Cannot Use the picture Element

On the web, you can provide WebP with a JPG fallback using the HTML <picture> element:

<picture>
 <source srcset="image.webp" type="image/webp">
 <img src="image.jpg" alt="Description">
</picture>

This technique does not work in email because:

The only reliable image tag in email HTML remains <img src="..."> with a direct JPG or PNG URL.



Converting WebP Images for Email Campaigns

Quick conversion workflow

  1. Find the WebP image on the web or in your asset library.
  2. Right-click the image and select Save as JPG using the WebP to JPG/PNG Converter extension.
  3. Upload the JPG to your email platform's image library (Mailchimp, Klaviyo, Campaign Monitor, etc.).
  4. Insert the image into your email template as normal.

For batch conversion of multiple images for a campaign:

# Convert all WebP assets in your email campaign folder
magick mogrify -format jpg -quality 85 -path ./email-ready *.webp

Quality 85 is a good setting for email: produces sharp-looking images at small file sizes. Email platforms re-compress images anyway, so there is no benefit to uploading very high quality (95+) images.



Email Image Best Practices

Test in Email on Acid or Litmus: If you are unsure about image rendering in your specific audience's email clients, use an email testing service to preview your campaign across dozens of clients before sending.


Receiving WebP Image Attachments in Email

The email compatibility problem also applies in reverse: if someone sends you a WebP image as an email attachment:

If you regularly receive WebP attachments that you need to open in other applications, converting them to JPG or PNG on receipt saves time. The Chrome extension handles this: drag the saved WebP file into the extension popup to convert it immediately.

Convert WebP to JPG for Email — Instant

Right-click any WebP and save as JPG. Safe for any email client.

Install WebP Converter — Free


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Frequently Asked Questions

Can you use WebP images in email newsletters?

You can, but you should not. Outlook desktop (all versions) does not support WebP, representing a significant portion of business email opens. WebP images appear as broken icons in Outlook. Always use JPG or PNG for email images.

Does Outlook support WebP images in emails?

No. Outlook desktop uses Microsoft Word's rendering engine for HTML emails, which has no WebP codec. WebP images in Outlook appear as broken image icons. This applies to all Outlook desktop versions including Outlook 365.

Does Gmail support WebP images in emails?

Gmail web interface renders WebP via Chrome's engine. However, Gmail mobile app behavior is inconsistent, and many recipients open Gmail emails in Outlook or other clients. Use JPG for reliable display across all clients.

What is the best image format for email newsletters in 2026?

JPG for photos and product images, PNG for logos and graphics with text, GIF for simple animations. Never WebP — Outlook desktop does not support it, and picture/srcset fallbacks are not supported in email HTML.

Can I use a picture element fallback for WebP in emails?

No. The HTML picture element and srcset are not supported in any major email client. Outlook ignores the picture tag entirely. Use only standard img tags with JPG or PNG URLs in email HTML.

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